Lost Item Charge Options Dialog Box
To open this dialog box:
In Polaris Administration, select Parameters, Patron Services, Lost item charge options.
The settings on this dialog box control whether billed items are automatically set to Lost, and how overdue charges are applied billed and lost items. For details and suggestions regarding optimal settings, see Overdue Fines on Lost Items.
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(System level only) Overdues: billed items set to lost - Select this option to make the status of billed items automatically set to Lost.
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Charge overdue fines when an item’s status changes to Lost - Select one or both of the following options:
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Charge overdue with bill - If Overdues: billed items set to lost is selected for the system, and you select Charge overdue with bill, when the billed item’s status automatically changes to Lost the overdue charge is placed on the patron account, along with other appropriate charges related to lost items (see Setting Replacement Fee Defaults).
Note:
If Overdues: billed items set to lost is not selected for the system, the billed item’s status remains Out. The overdue charge and any other charges related to billed items are placed on the patron account.
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Charge overdue when declared lost - Select this option to charge overdue fines to the patron account when an item is declared lost by a staff member.
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Charge overdue fines when a lost item is recovered - Select Lost item: Charge overdue when returned.
Note:
If you select Lost item: Charge overdue with bill, Charge overdue when declared lost, or both, this option is unavailable.
Libraries that use this option typically charge any replacement and processing fees to the patron when the item’s status changes to Lost, but not overdue charges. If the item is recovered, replacement and processing fees are then waived or credited (if already paid), the overdue fine is calculated up to the point when the item was returned, up to the maximum fine amount, and the overdue charge is placed on the patron account.
Important:
If you select Charge overdue when returned, set the Lost item recovery parameter for lost-and-paid items to Charge for overdues. See Set the lost item recovery default actions.